These terms apply when you browse or purchase through Zyka.in. Use the website lawfully and provide accurate information when ordering or contacting us.

If you use an account, keep its login details secure and contact us if you believe it has been accessed without permission. Do not misuse the website, interfere with its operation or use it to submit unlawful or misleading content.

Read the product description, available options, dimensions and care information before purchasing. Images help illustrate a product; display settings and the nature of personalisation can affect how colours or details appear.

Check all names, initials, spelling, size selections and photographs before placing your order. You are responsible for ensuring that content you submit is accurate and that you have permission to use it.

We use the details you provide to process your personalised order. If you notice a mistake, contact us immediately. Changes are subject to confirmation and may not be possible after customisation begins.

Review your items, quantities, customisation, delivery details and total at checkout before confirming an order. The payment options and any applicable charges are shown during checkout.

If an availability, pricing, payment or order-detail issue prevents fulfilment, we may contact you for clarification or an appropriate resolution. If an order cannot be fulfilled after payment, any refund due will be handled in accordance with applicable law.

Do not share your card PIN, password or OTP with anyone claiming it is needed to resolve an order issue.

Delivery estimates, tracking and address-change information are explained in our Shipping Policy. Estimates may vary with customisation, location and delivery conditions.

Because items are personalised, cancellation is not available once customisation has started. Contact us promptly for any earlier request, and wait for confirmation before treating an order as changed or cancelled.

If an order is delayed, lost, damaged or incorrectly delivered, contact us for assistance. These terms do not transfer away any responsibility or consumer remedy imposed by applicable law.

See our Refund & Returns Policy for reporting an issue, evidence that helps us assess it, personalised-item restrictions and RTO information.

Please report damage, defects, missing items or an incorrect product within 7 days of delivery. Store policies do not exclude rights relating to faulty, misdescribed or otherwise non-conforming goods under applicable law.

The Zyka name, branding and website content belong to their respective owners. You may browse the store for personal use, but must not copy, sell or commercially exploit our branding or content without permission or another lawful basis.

You retain ownership of content you submit. Providing personalisation information allows us and the providers involved to use it to fulfil your order. Reviews and other material submitted for public display may be displayed for that purpose.

Do not submit content that is unlawful, threatening, misleading or infringes another person’s rights. We may remove content that violates these requirements.

Our Privacy Policy explains information used for orders, personalisation, website tools and support. We may send electronic messages relevant to your order or enquiry using the contact details you provide.

Providing contact details for an order does not, by itself, replace any consent required for unrelated marketing.

These terms are governed by applicable Indian law. If you have a concern, email contact@zyka.in with your order ID and the issue you would like resolved.

Nothing in these terms excludes a statutory warranty, liability or consumer right that cannot lawfully be excluded. Your right to approach a competent consumer commission, court or other authority under applicable law remains available.

We may update these terms for future use of the website. The date above identifies this version. If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Email: contact@zyka.in